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Privacy Policy

Last updated: 03 July 2026

This Privacy Policy describes how CineVault collects, uses, and protects your personal information.

1. Information We Collect

  • Account info: Name, email address, phone number
  • Payment info: Transaction IDs (we do not store card details)
  • Usage data: Watch history, search queries, device type
  • Technical data: IP address, browser type, cookies

2. How We Use Your Information

  • To provide and improve our streaming service
  • To process payments and manage subscriptions
  • To send service-related emails and notifications
  • To personalize your content recommendations

3. Cookies

We use cookies to maintain your session, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features may not work correctly.

4. Data Sharing

We do not sell your personal data to third parties. We may share data with payment processors (bKash) solely to process transactions.

5. Data Security

We use industry-standard encryption and security measures to protect your data. Passwords are hashed and never stored in plain text.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at .

7. Data Retention

We retain account data as long as your account is active. Watch history is retained for 12 months. You may delete your history at any time from your account settings.

8. Contact

Privacy concerns? Contact us at .

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